The Enterprise Performance Management framework takes a systematic approach to managing the combined performance of enterprise application and network resources. It is a five-step framework that gives IT professionals the processes and information necessary to help ensure continuous IT infrastructure optimization, reliability and performance. In addition, EPM can also help IT organizations achieve maximum performance and value from existing staff and budget resources. The individual steps are:

As network budgets remain static and business demands grow, many organizations with an overtaxed infrastructure are entering into a danger zone, with serious "network-critical" events on the horizon. Information technologists recognize the crisis stage that their networks are entering, but unfortunately many business managers don't understand the technologic impact of their business desires. In order for network professionals to gain the budget, resources and respect due, and escape from the reactive "break-fix" mode-you need to:

Given the convergence of risk factors – more applications and traffic, network sprawl and lower levels of institutionalized network knowledge – it is clear that new management approaches and tools for network analysis are required. Traditional tools and methods – which are oriented toward the “point-in-time” capture and analysis of network data or simple “best effort” monitoring of data – are simply no longer powerful enough to address the complexity of today’s network performance challenges. We will look at:

One of their biggest challenges in enterprises today is tracking down the root cause of network utilization issues. Rogue Applications contribute to this problem and are impacting many critical business services on today’s networks.  This white paper looks at:

Recognizing that poor application performance is a serious and growing problem, forward-thinking organizations are embracing a new type of application monitoring that brings the sophistication and in-depth analysis of network performance management to the software realm. Called application performance management, it allows network and application professionals to work together to identify and resolve the causes of poor application performance from a network perspective. We will look at:

The business objective is clear: to reduce costs and enhance revenue opportunities through strategic use of technology advancements such as VoIP, which digitizes voice or video signals and sends them as packets through the same network channels as data. How can network managers more effectively design, deploy and manage the newly converged data/voice network to provide mission-critical, real-time VoIP service? This whitepaper provides an overview of:

Network management systems separately approach “fault” management, whether something is up or down, from “performance” management, which is a measure of how well something is working. This document describes the basic features of these two classes of measurements, and how today’s enterprise requirements are forcing them to converge. We will look at: